Last updated: July 22, 2025
These Terms of Service ("Terms") govern your use of the Frosty Dividends website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
Company Name: Frosty Dividends
Address: 16 Endcliffe Ave, Sheffield S10 3EA, United Kingdom
Phone: +44 114 222 8810
Email: [email protected]
Frosty Dividends provides home automation services including but not limited to:
All quotations are valid for 30 days from the date of issue unless otherwise specified. Prices are subject to change based on material costs, project scope modifications, or unforeseen circumstances.
A contract is formed when you accept our written quotation either by signing the proposal or providing written confirmation of acceptance.
The scope of work will be clearly defined in your service agreement. Any changes to the agreed scope may result in additional charges, which will be discussed and approved before implementation.
We accept payment by bank transfer, credit/debit card, or cheque. Payment terms are typically 14 days from invoice date unless otherwise agreed.
Late payment charges of 2% per month may apply to overdue accounts. We reserve the right to suspend services for accounts over 30 days overdue.
You must provide reasonable access to your property during agreed working hours. Any delays caused by lack of access may result in additional charges.
Standard working hours are Monday-Friday 8:00 AM-6:00 PM, Saturday 9:00 AM-4:00 PM. Emergency services available outside these hours at premium rates.
You are responsible for ensuring work areas are clear and accessible. We are not liable for damage to personal property not properly protected or removed.
We provide a 12-month warranty on all installation work from the date of completion. This covers defects in workmanship but excludes normal wear and tear or damage caused by misuse.
Equipment warranties are provided by manufacturers. We will assist with warranty claims and provide replacement services during warranty periods.
Warranties do not cover:
Our liability is limited to the value of the services provided. We are not liable for:
We maintain comprehensive public liability insurance of £2 million. You agree to indemnify us against any claims arising from your use of our services or breach of these Terms.
All intellectual property rights in our designs, systems, and documentation remain our property. You receive a non-exclusive license to use installed systems for their intended purpose.
We are committed to protecting your privacy in accordance with UK GDPR and data protection laws. Our Privacy Policy details how we collect, use, and protect your personal information.
For contracts signed at your home, you have a 14-day cooling-off period to cancel without penalty, provided work has not commenced.
Cancellations after work has commenced may incur charges for work completed and materials ordered.
We may terminate services immediately for non-payment, breach of terms, or if continuation poses safety risks.
We are not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or supply chain disruptions.
We comply with all relevant health and safety regulations. You must inform us of any known hazards on your property and ensure a safe working environment.
We are committed to resolving any concerns promptly. Please contact us first to resolve any issues. If unsatisfied, you may refer the matter to relevant trade associations or regulatory bodies.
These Terms are governed by English law and any disputes will be subject to the exclusive jurisdiction of the English courts.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
We may update these Terms from time to time. Material changes will be communicated via email or prominent website notice. Continued use of our services constitutes acceptance of revised Terms.
For questions about these Terms or to discuss your service needs, please contact us:
Frosty Dividends
16 Endcliffe Ave
Sheffield S10 3EA
United Kingdom
Phone: +44 114 222 8810
Email: [email protected]
By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.